Frequently asked questions

Yes. We're an authorized retailer for every brand we sell — Solgar, Bluebonnet, Solaray, Natural Factors and Gaia Herbs — and buy directly from the brands and their US distributors, the same way we have for our shelves in Long Beach for decades. Every bottle is factory-sealed and stored in a climate-controlled store.

Solgar, Bluebonnet and Solaray are priced up to 15% below the brand's suggested retail price, every day, no codes, no minimums. Natural Factors and Gaia Herbs are sold at the brand's own list price, as those brands require.

Shipping is charged by the weight of your package at the USPS Ground Advantage rate — from $10.20 for a single bottle — and shown at checkout before you pay. Or choose free local pickup.

Orders ship within 1–2 business days and USPS Ground Advantage takes 3–6 business days in transit. You'll get tracking by email.

Absolutely. Choose free local pickup at checkout, and we'll have your order ready within one business day at 104 W Park Ave, Long Beach, NY. We'll email you when it's packed. We'll confirm your items are in stock before pickup. We'll reach out by phone or email if anything's unavailable.

Unopened items with the seal intact can be returned within 30 days for a full refund. Opened bottles can't be returned unless they're damaged or defective.

Dietary supplements are exempt from New York sales tax, so most orders have no tax. If tax applies, you'll see it at checkout.

Payments are processed by Stripe, the same processor used by millions of businesses. Your card number goes straight to Stripe and never touches our servers.

Probably! We carry the full Solgar range plus the best sellers from Bluebonnet, Solaray, Natural Factors and Gaia Herbs, and can special-order most items. Call (516) 208-3145 during store hours.

Not yet. We ship to all 50 states, PO boxes and APO/FPO addresses.

Email bobsnaturalfoodsli@gmail.com or call (516) 208-3145 during store hours, with your order number (it starts with BNF-). We reply within one business day.